Support

If you need help installing eFiler please contact us on 0203 5826777 or email support@efiler.co.uk

Pre-requisites - What you need to run eFiler V4:

Outlook 2010 or above, including Office365 Outlook desktop client
.net 4.6.2 (normally built in to Windows 10)

Network deployment - learn how to apply team based or company wide settings automatically.

Network deployment is achieved by broadcasting a configuration file from our licence server. Each time Outlook is restarted the settings are checked and updated. Individual settings may be locked to the end user according to company policy. Each company may have one or several different configurations which may be applied eg. Accounts may have a different configuration to the Design Department. Please review the eFiler Policy Manager information on how to apply your policy configurations.

Support Resources.
User Guide PDF

Advanced User Guide PDF

Location Scanner

Policy Manager

FAQ