How to repair Outlook data files – PST and OST

It seems to be the case that for files which hold a local copy of their Mailbox are prone to corruption. The causes are unclear, but bad internet connection, errors caused by Microsoft automatic updates being installed on machines with Outlook still running at the time of shutdown and general syncing errors between the remote… Read More »

Three ways to archive emails in bulk using eFiler

As part of its rich array of features, eFiler has three powerful tools for the bulk archiving of emails – one obvious and two not so obvious. 1) The obvious one is the bulk folder export function which will export an Outlook folder and its contents to a selected file system folder while recreating the… Read More »

Sleeping sickness

We had a customer who reported an intermittent problem on one machine and the symptoms had us scratching our heads for a while until we realised what was going on – it looked like the computer was losing its connection to the Exchange Server. To cut a long story short, if you regularly put your… Read More »

Using Outlook Rules to make eRules even more powerful

We had an interesting enquiry from a customer who wanted to use eRules to file incoming emails to one location for each email address. At first sight you would think this would be trivial – make two eRules, one for each location, and each set to file to that location any incoming email sent to… Read More »

Microsoft click to run software

eFiler is designed to run on installed versions of Microsoft office. In the event you run into an error during installation it may be that you are running a version of ‘Microsoft Office Click to Run software’. In the case of click to run installations only a small amount of the software resides on your… Read More »

Patience is a virtue – especially for Google Apps users

So you get to work in the morning and turn on your computer and go and make a cup of tea while it boots. You open Outlook and there’s something wrong – your Google Apps profile won’t load or a plugin won’t work so you log a support ticket and wait for help, causing downtime… Read More »