Welcome to our support page.

Please click here to download a copy of the current Help file.

If you are having difficulty installing eFiler please contact us on 0203 5826777

Pre-requisites – do you have what it takes to run eFiler?
Office 2003 (requires Service Pack 3, .net 3.5)
Office 2007 (requires Service Pack 2, .net 3.5)
Office 2010 (requires .net 3.5)
You can download the required updates here

Network deployment – learn how to apply team based or company wide settings automatically.

Network deployment is achieved by broadcasting a configuration file from our licence server. Each time Outlook is restarted the settings are checked and updated. Where company policy dictates individual settings may be locked to the end user. Each company may have one or several different configurations which may be applied eg. Accounts may have a different configuration to the Design Department.

Network settings are currently applied to our servers by Irradiant staff – please contact us in order that we may assist you with the process.