Category Archives: Blog

Installer cannot continue, Outlook is not installed?

When running the installer it may tell you that you require a valid installation of Microsoft Office. This usually happens when the customer has installed the Outlook App from the Microsoft Store rather than installing the desktop version of Office. Installing the desktop versions of Office ensures you get the full functionality and are able… Read More »

Uninstalling Office cleanly

Sometimes Office gets in a muddle and needs re-installing. Simply uninstalling from Control Panel leaves behind folders and registry keys which you may need to purge in order to get a clean installation of office back onto your computer. Microsoft has a nifty tool for this a link to which follows – http://support.microsoft.com/kb/2739501

How to repair Outlook data files – PST and OST

It seems to be the case that for files which hold a local copy of their Mailbox are prone to corruption. The causes are unclear, but bad internet connection, errors caused by Microsoft automatic updates being installed on machines with Outlook still running at the time of shutdown and general syncing errors between the remote… Read More »

Three ways to archive emails in bulk using eFiler

As part of its rich array of features, eFiler has three powerful tools for the bulk archiving of emails – one obvious and two not so obvious. 1) The obvious one is the bulk folder export function which will export an Outlook folder and its contents to a selected file system folder while recreating the… Read More »

Sleeping sickness

We had a customer who reported an intermittent problem on one machine and the symptoms had us scratching our heads for a while until we realised what was going on – it looked like the computer was losing its connection to the Exchange Server. To cut a long story short, if you regularly put your… Read More »