Refund Policy

We offer a 14 day free trial period for all customers to determine if eFiler is suitable for their needs. No payment is required – simply download & install the free trial directly from the link above.

Annual Subscriptions

Annual subscriptions purchased online automatically renew until cancelled. A email reminder will be issued 2 weeks before the renewal and we require a 1 week notice period should you wish to cancel the renewal. We are unable to offer refunds once a payment is made and your subscription will continue until cancelled.

Monthly Subscriptions

Monthly subscriptions purchased online automatically renew on the same date each month until cancelled. A monthly subscription can be cancelled at any time. Switch to an annual subscription within 14 days and receive a full refund on the monthly subscription fee paid.


All licences and support are subject to our End User Licence Agreement.