Refund Policy

We offer a 14 day free trial period for all customers to determine if eFiler is suitable for their needs. No payment is required – simply download & install the free trial directly from the link above.

Annual Subscriptions

Annual subscriptions purchased online automatically renew until cancelled. A email reminder will be issued 2 weeks before the renewal. We require a 1 week notice period should you wish to cancel the renewal. We are unable to offer refunds once a payment is made. Once cancelled, your subscription will continue until the end of the term.

Monthly Subscriptions

Monthly subscriptions purchased online automatically renew on the same date each month until cancelled. A monthly subscription can be cancelled at any time. Switch to an annual subscription within 14 days and receive a full refund on the monthly subscription fee paid.


All licences and support are subject to our End User Licence Agreement.