It seems to be the case that for files which hold a local copy of their Mailbox are prone to corruption.
The causes are unclear, but bad internet connection, errors caused by Microsoft automatic updates being installed on machines with Outlook still running at the time of shutdown and general syncing errors between the remote mail server and the client are all suspects. This seems to be a particular problem for Outlook 2013.
If your Outlook does start to behave strangely, with trouble selecting emails and obviously wrong information being displayed, here's a Microsoft article which show how to fix it:
In today’s fast-paced work environment, managing and organizing email correspondence can quickly become overwhelming, especially when client communications and project files are scattered across various platforms. If you’ve ever wished that your emails could just file themselves, meet eFiler365 — a tool that transforms your email management by filing emails directly to designated client or
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eFiler365 brings a new way of working with emails which is consistent across devices. Being a web addin eFiler365 will appear across all devices including Outlook web access, the New Outlook desktop client and Outlook classic itself. Our hub provides the ability to centralise settings and the all important bridge between your emails and desired choice
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Many will have noticed the new ‘try now’ option being offered in the Outlook desktop client. Activate the toggle and be taken to a glimpse of a new version of Outlook which is centered around the existing web client. This new version will bring some benefits to the table, the biggest of which is that
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