If you use Outlook you will be familiar with this situation:
- The QA managers want people to save project emails with the documents they relate to.
- The Legal team want to delete emails after a short period in case of litigation.
- The IT people want to delete emails to stop users from reaching Mailbox size limits.
Which causes these problems:
- Users don’t bother to file emails as it is slow and fiddly and they can’t search them in file system (network) folders.
- Instead, people archive their own Mailboxes in PST files which aren’t managed and go missing or get corrupted.
- Important emails get lost, wasting time and compromising QA and PM. Cc and Forwarding waste storage.
How eFiler benefits:
- Everyone uses eFiler to file emails in project folders and search, find and use them as if still in Outlook.
- Users decide which emails to file so they can take responsibility for the documents they create.
- This solves the email problem for QA, PM, Legal and IT and saves a lot of time and effort for users.
Why eFiler benefits:
- eFiler is quick and easy to configure and deploy across entire enterprises with easily updated settings.
- eFiler is incredibly stable so it won’t add to Helpdesk workloads.
- eFiler is easy to use and yet fully featured. Users love it because it makes life easy.
Who eFiler benefits:
- Users benefit as eFiler gives them more time to do their actual jobs.
- IT teams benefit as eFiler reduces their workload dealing with all types of email related issues.
- Quality Management and Service Delivery teams benefit from improved working methods.
- eFiler benefits the whole Organisation by reducing costs and improving productivity.