To cut a long story short, if you regularly put your computer to sleep rather than turn it off then always shut Outlook before doing so and use an OST (Cached Exchange Mode) if your IT will let you.

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At first sight you would think this would be trivial – make two eRules, one for each location, and each set to file to that location any incoming email sent to aaaa@domain.com or bbbb@domain.com as appropriate.

However, the customer was using auto-forwarding using Exchange 2010 delivery options such that all email to aaaa@domain.com arrived as normal, and all email to bbbb@domain.com was being forwarded.

The result? The eRules couldn’t differentiate between the two email addresses as the headers of all emails contained recipient aaaa@domain.com, so the first eRule to see an incoming email filed it.

The solution? To edit each eRule using Outlook Rules Wizard to check for specific words (“bbbb” or “aaaa”) in the email address of the recipient.

You could use this method to tweak any eRule using any of the options available in Outlook Rules to make eRules even more powerful as a way of using the flexibility of Outlook Rules with the ability of eRules to file into network folders.

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You open Outlook and there’s something wrong – your Google Apps profile won’t load or a plugin won’t work so you log a support ticket and wait for help, causing downtime which could have been easily avoided:

Always shut all your applications properly before switching off your computer before going home in the evening!

Shutting down the computer with applications running (particularly Outlook as it is a very complex piece of software) can cause essential files to be corrupted which in turn can cause problems further down the line.

We know your train leaves at 5:28 and it’s a ten minute walk to the station and you didn’t want that last phone call, but it would be better to leave your computer on overnight with the screen off than to force a shutdown with applications running.

Here ends the lesson.

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Well, the Legal department are afraid of lawsuits and the IT department hate full Mailboxes so all email more than a year old gets deleted as a matter of policy.The problem is that some of our projects last for several years so we need all the emails relating to those projects to enable us to do our jobs.

eFiler solves this problem very neatly.

As far the IT department is concerned eFiler helps by emptying Mailboxes and making sure no-one hits their limits.

As far as the Legal department goes eFiler is brilliant because their view is “if it looks like an email, it is an email.” In other words, data stuck in an Exchange database, an Outlook PST or OST or a dedicated email archive LOOKS like email and therefore IS email.

Save your email as msg files in the file system and, hey presto, you have turned your email into documents beyond the reach of the subpoena but still searchable and usable as if still in Outlook.

Genius.

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eRules enables you to create rules which file your emails automatically as they are sent or received by matching specific text in an email’s subject line, message body and the addresses of sender or recipients.

Any number of criteria may be added to make an eRule and you can have as many eRules as you need.

The simple and clear user interface makes creating eRules easy.

Also new in eFiler 2.6 are the Location Scanner and Policy Manager utilities made to speed up and simplify the process of creating and deploying lists of filing locations, configuration settings and eRules.

Location Scanner searches a specified drive either for folders with a specific name e.g. “Email” or containing files with specific text in their filenames e.g. “msg”. It compiles a list of the folders which match the search criteria and the user then selects which ones are to be added to the list already in use or exported to be deployed to other users.

When the selected folders are compiled into an efl (eFiler locations) file they are given tags named after the folder, its parent and grand parent.

The Policy Manager utility allows users to upload, download, replace, restore and delete efl (locations), efc (config) and efr (eRules) files for deployment across an organisational unit.

Please watch the new video of eRules being created, edited and used to see how easy it is and how much time eRules could save the average user.

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We are looking to form relationships with more individuals and businesses around the world with experience in software sales and implementation.

To find out more about eFiler please browse this site, watch the video of eFiler being used in real time and read about how eFiler could solve your customers’ email problem at low cost and with a very fast ROI.

If you think that eFiler would be a good fit with your current portfolio please email info@efiler.co.uk with #reseller in the subject line and tell us a bit about yourself or your business.

Successful applicants will have a proven track record of managing the sales process from lead generation to deal closure and will demonstrate the abilities to act ethically, to communicate clearly and to provide front-line technical support.

We look forward to hearing from you.

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Emails sent by Outlook users in RTF (Rich Text Format) over the internet can sometimes be changed along the way. This can make the winmail.dat file, which describes the RTF formatting to the receiving client, visible as a potentially unreadable attachment.

There is a Microsoft KB article about this issue here: http://support.microsoft.com/kb/278061

More information about emails formats affecting internet email in Outlook can be found here: http://support.microsoft.com/kb/290809

And if you want to prevent winmail.dat from being sent via IMC, read this article: http://support.microsoft.com/kb/149203

And to prevent it from being sent to internet users: http://support.microsoft.com/kb/138053

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bit installations of Microsoft Outlook. Be sure to follow the correct

link when downloading.

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